- Editor Rating
- Rated 2.5 stars
- Reviewed by:
- Published on:
- Last modified:
- SpeedEditor: 60%
- UptimeEditor: 56%
- PricingEditor: 75%
- SupportEditor: 45%
Table of Contents
- 1 What is EasySpace Hosting?
- 2 EasySpace Reviews on Hosting Plans and Domain Service
- 3 EasySpace Reviews on WordPress Hosting
- 4 EasySpace Reviews on Support and Customer Service
- 5 EasySpace Reviews on Uptime Performance and Server Status
- 6 Good and Bad of EasySpace
- 7 Summary of EasySpace
What is EasySpace Hosting?
EasySpace is a web hosting company based in the UK. This company was founded in 1997 and is an integral part of the iomart Group PLC. The websites of the customers are hosted in six data centers. EasySpace offers domain registration, web hosting, and web design services.
It also offers services covering cloud hosting, email hosting, dedicated hosting solution and VPS hosting. EasySpace web hosting services are quite popular in the UK. Many EasySpace web hosting reviews can be found to know more about the experience of using EasySpace hosting from their customers.
This EasySpace hosting review covers the aspects of highlighting the background, hosting plans, customer support and uptime performance in detail.
|Unlimited Storage and Bandwidth||
|Dedicated IP||Available with all Hosting Plans|
|Free Site Migration||Available|
|Free Domain||Available with all Hosting Plans|
|Domain Privacy Protected||WHOIS Domain Privacy is Available, Price Starting at £6.50/PA Per Domain|
|Money Back Guarantee||7 Days|
|One-Click Installation||Yes, through One-Click Install|
|Website Builder||EASYSITELIVE Pro Website Builder (Free)|
|Content Delivery Network (CDN)||No|
|Endurance International Group Network (EIG)||No|
EasySpace Reviews on Hosting Plans and Domain Service
EasySpace offers a wide range of affordable hosting services. As mentioned, it has ten data centers in the UK to support various types of hosting needs. Continue reading to know more about their shared and VPS hosting solution.
EasySpace shared hosting is one of the easiest ways through which companies or individuals can have an online presence. Customers get the provision to pick shared hosting, virtual private hosting, and dedicated hosting. The specifications and features offered with each kind of hosting are different, and you can pick the plan as per your needs.
Three particular plans are offered by EasySpace when it comes to shared web hosting: Standard, Premium and WordPress. Free domain name and unlimited bandwidth are offered with each of these plans. However, the difference lies in the databases, storage limit and the number of mailboxes. You can pick whatever suits your requirements.
EasySpace Reviews on VPS Hosting Plan
EasySpace offers one VPS hosting plan. Its starting specifications include 1 GB dedicated RAM and 30 GBs disk space at £9.99 per month. You can also choose the specification as per your own choice.
EasySpace Reviews on Domain Service
EasySpace offers domain services with add-on features which enable one to boost their online presence. The additional services offered are free web forwarding, free email forwarding, free management control panel, full DNS management, mail exchange control and extensive support service.
EasySpace Website Builder
EasySpace has several years of experience when it comes to offering affordable design services to individuals and businesses. Each website is designed carefully to ensure that it stands out amidst the crowd. They also provide an easy-to-use website builder “EasySiteLite” to help beginners who are not tech savvy.
EasySpace offers 21 days of free trial before it is being charged for £9.99 per month.
EasySpace Reviews on WordPress Hosting
EasySpace offers business grade WordPress hosting services. These are optimised for flexibility, resilience, and performance. The company offers 15 GB email space, free backup and restore. Moreover, it offers the most popular WordPress web server which makes this quite a lucrative option.
It’s efficient processing and high-performance engine are ideal for managing mobile, API and desktop traffic quality with much ease. The WordPress optimized plan helps you pick features as per your WordPress site requirements. This plan is not a bad option as you can update your blog easily and change the look with different themes.
You can even make use of easy-to-use widgets that will simplify your tasks.
EasySpace Reviews on Support and Customer Service
The first and foremost concern any client has before availing any service is the quality of the customer service offered by the company. EasySpace has tried to offer support and resolving issues. However, EasySpace help services are just not satisfied, which is a bad sign for any hosting company.
The customers experienced long waiting time in order get a chance to speak to the “specialists” for resolving the concerns. Many have complained that their issues being left unsolved. EasySpace support is offered in the form of ticket and email support. They claim to provide 24/7 service but it is not always available.
If you have an urgent issue and cannot reach their support, there are self-help guides available on the website. EasySpace customer service is one of the biggest drawbacks. Their customer support cannot compete with SiteGround as latter provides excellent quality of support to their customer.
#Trial 1 Bad Email Chat Support
If you are looking for responsive and fast customer support services for your hosting company, then Easyspace is not the right choice for you. Live chat is not offered by Easyspace and there are only two options to contact their customer support representatives i.e. through submit form and phone call.
I wanted to test their customer support services that’s why I submitted a form on their website on 30th September 2017. Till today (11-October-17) I have not received any response from them. I am really disappointed from their worst customer support facility that’s why I am rating it 0 out of 5.
EasySpace Reviews on Uptime Performance and Server Status
You would be amazed to find a hosting service offering a guarantee of “100%” uptime. But, wait, is this possible? I would say this is impossible as no hosting company can guarantee that their service will never go down even for 1 second. The 100% uptime guarantee is just a marketing trick. In fact, many have reported that they encounter massive downtime.
EasySpace has a dedicated status page for users to check the server status. Although it is not updated quite frequently, the EasySpace status page does offer insight into the data. The company has ten data centers and it is possible that they cannot handle all in a perfect manner.
There is no doubt that EasySpace offers good web hosting plan, but when coming to service quality, EasySpace has room for improvements. EasySpace downtime is one of the serious issues that the company needs to focus on.
Uptime Stats – Target: 100%
September 2017 – 100%
August 2017 – 99.97%
July 2017 – 99.86%
June 2017 – 99.75%
May 2017 – 99.9%
April 2017 – 99.37%
March 2017 – 99.97%
February 2017 – 99.59%
As already mentioned, claiming 100% uptime performance is just a marketing trick. The purpose of testing the uptime performance of EasySpace is to verify whether they fulfil their claim or not. I have obtained the uptime stats of EasySpace for 10 months (From February 2017 to September 2017).
As you can see in the above image, the company does not accomplish its claimed target in February, March, April, May, June, July and August. It has met 100% uptime in just one month i.e September 2017 and its uptime average for these 8 months is 99.80% which is not up to the mark.
Note: I update this EasySpace uptime stats regularly, do bookmark this page if you are interested in checking their uptime performance again.
Server Response Test Speed
Poor website speed can prove to be fatal for the growth of business that’s why you have to careful while selecting the hosting provider for your site. As far as the server response speed of EasySpace is concerned, it is outstanding as per the feedback of its customers. At the present time, EasySpace owns 10 data centers in order to ensure high performance end speed.
To make sure whether or not EasySpace is providing excellent server response speed, I tested its speed on my own website which is hosted on this company. The server speed performance of EasySpace is found to be A which is good.
Good and Bad of EasySpace
- Easy interface
- Affordable services
- Customizable features
- Slow updating of status page
- Poor customer support
- Frequent downtime issue
Summary of EasySpace
EasySpace offers optimized features that are well-priced. Its UK data centers are appealing to the European clients. Having data centers operated and maintained is an added advantage. However, there are complaints from some customers that their customer support is limited.
Besides, EasySpace encounters a frequent server down issue. As a conclusion, EasySpace is not really a good choice and I cannot rate it high in this EasySpace review until I see the major improvement in the service quality.
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