Reviews 2022, WordPress Hosting and Customer Support Reviews Logo
  • Editor Rating
  • Rated 4 stars
  • 80%

  • Reviewed by:
  • Published on:
  • Last modified: July 1, 2018
  • Speed
    Editor: 78%
  • Uptime
    Editor: 82%
  • Pricing
    Editor: 75%
  • Support
    Editor: 80%

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What is Hosting?

Originally branded as Namesco, came into existence in the year of 1999. The company has now merged with a European company, the Dada group, which owns several hosting companies. Based in the UK, is associated with several brands, such as UKdomains, Register365, and Simply Names.

Its hosting services have been designed keeping small businesses as the focal point. Most of the hosting services offered are Shared, VPS, and Dedicated hosting plans. Many web hosting reviews strongly hint that their web hosting services are reliable.

Read this hosting review to know more about the services offered by them. This review provides an insight into the services, customer support, and uptime performance. You will get an idea whether to trust the services offered by this company. Homepage Homepage
Server Location
  • Web Hosting
  • Domains
  • Email
  • Servers
  • Business Tools
Unlimited WebsiteAvailable with Web Hosting Premium Plan
Unlimited Storage and Bandwidth
  • Unlimited Bandwidth Available with Web Hosting all Plans
  • Unlimited Storage Available with Web Hosting Professional and Premium Plan
Domain HostingYes
Linux HostingYes
Windows HostingYes
WordPress Optimized
Magento Optimized
PHP HostingYes
e-Commerce HostingYes
Email HostingYes
SSL Support
  • SSL Certificates Available
  • Quick SSL (GeoTrust) Available at £4.92/mo
  • True BusinessID (Geo Trust) Available at £7.42/mo
  • True BusinessID EV (Geo Trust) Available at £16.58/mo
Dedicated IP
Free Site MigrationFREE Inward Domain Transfer/Migration
Free DomainYes
Domain Privacy Protected
Money Back GuaranteeNot Defined
24/7 Support
  • Telephone
  • Ticket Support
Control PanelcPanel (Linux Only)
One-Click Installation1-Click Installs
Website BuilderYes, Available Price Starting at £6.66 Per Month
Automated BackupDaily Backups Available
Content Delivery Network (CDN)Available SiteLock CDN Price Starting at £2.29 Per Month
Security Features
  • Available SiteLock CDN Price Starting at £2.29 Per Month
  • Firewall & Intrusion Protection
  • Anti-Virus & Spam Protection
Payment Methods
  • Visa/Visa Delta/Visa Electron
  • MasterCard
  • Maestro
  • American Express
  • Direct Debit
  • Cheque
  • Postal Order
  • BACS
Endurance International Group Network (EIG)No
Social Profile Reviews on Hosting Plans

The packages offered by are comprehensive and straightforward. A lot of assistance is offered to the users with a non-technical background. A major focus lies on shared hosting. The company offers services pertaining to domains, web hosting, website designing and customizable emails. It also has managed dedicated servers. Reviews on Shared Hosting Plan shared hosting is offered in the form of three plans: Starter, Professional, and Premium. The plans vary based on limits on bandwidth, storage, email accounts and databases. These are available on Linux and Windows. The cPanel is also included in the package. Shared Hosting Plan Shared Hosting Plan offers help for designing websites with several modules and hundreds of templates. E-commerce plans are also available aimed at businesses providing online retail services. The CloudSite services are also worth giving a try. Reviews on VPS Hosting VPS hosting and dedicated servers are also the prime services offered. These are available on both Windows and Linux platforms. domain services are also quite impressive. With every domain purchased, free email address and free site builder services are offered.

The services may seem simplified, but they are quite solid. Their VPS hosting solution starts at 2 vCores, and it is possible to boost up to 8vCores. Have a look at their VPS hosting plan below. VPS Hosting Plan VPS Hosting Plan Features offers free domain name, free email accounts, free one-click install, royalty-free images, UK-based support and a lot more. It has been built on a cloud platform which eliminates the downtime. Support is offered on both Windows and Linux platforms. The company offers cPanel and Plesk control panel. This makes it possible for the users to have a complete control over the administrative configurations and operations.

The users having premium accounts are offered the provision to rebrand their control panels with their own logos. This offers authority to the businesses in order to keep a tab on all their activities. If you have read some reviews before, you might have been amazed to know that the company offers unlimited disk space, bandwidth and support in multiple scripting languages: PHP, Perl, Ruby on Rails and Python. Reviews on WordPress Hosting WordPress Hosting WordPress Hosting

Whether you are planning to have a WordPress blog or wishing to enhance the feature on your website, you have the choice to pick from scripts and web apps with Its popular one-click install feature helps you get started with your WordPress blog whenever you want. WordPress services make it possible for you to employ the most popular blogging platforms with much ease. WordPress offers the freedom of managing your own style and content. WordPress services help to host your WordPress site in a WordPress optimized environment. Reviews on Support and Customer Service

It is crucial to note that help from technicians is not available at all times. support is available only from Monday to Friday until 7 pm. During weekends, you can get in touch with them from 9 am to 5 pm. However, support service is dedicated. Your queries would be resolved in no time. contact details have been furnished on the website which you can make use of if you have any issues. help about hosting support can be availed only during the weekdays. The Customer Service is, in fact, reliable. The website also has a large knowledge base which can be used by clients.

There are QuickStart documents and video tutorials which are quite informative. Moreover, support tickets are very useful. The support staff is extremely friendly and helpful.

Another Web Hosting Service Provider with Excellent Customer Support

Read SiteGround Reviews

#Trial 1 Poor Email Chat Support

I was searching for the live chat support of but I couldn’t find live chat facility on their website. After thorough search, I found their email address ‘[email protected]’ so I decided to contact them via email. I wrote a detailed email regarding my queries on 4th October 2017 and I received an auto-response email from them on same day.

Now one week has passed but still I have not received any response from their side. All of my queries are still unresolved. I have also attached the image of their auto-response email. Their customer support services are not up to the mark. Therefore, I am rating them 1 out of 10. Reviews on Uptime Performance and Server Status

Uptime Stats uptime guarantee of 99.99% is always appreciated by the customers. The hosting package technical data lists the uptime as 99%. The company utilizes cloud technology which helps to provide high-quality services. Currently, its server availability is demonstrated by the Status Page across all the servers.

However, it lacks useful information pertaining to the uptime data. Uptime Chart Uptime Chart

Uptime Stats – Target: 99.99%

October 2017 – 100%

September 2017 – 99.98%

August 2017 – 99.93%

July 2017 – 100%

June 2017 – 100%

May 2017 – 100%

April 2017 – 100%

March 2017 – 100%

February 2017 – 99.41%

January 2017 – 99.94% Uptime Stats Uptime Stats

Like other hosting companies, claims to provide 99.99% SLA uptime guarantee to their all consumers all around the world. I planned to gather their uptime stats performance of past 10 months from January 2017 to October 2017. This company accomplished their given target only in 6 months and in the remaining 4 months they didn’t reach their uptime target as viewers can see in the image uploaded above.

All of us know that uptime performance is very crucial for your website and this helps in increasing your company’s clientage. Company’s overall uptime average was 99.93%, which is extraordinary.

Note: Bookmark this website if you want to keep in touch with the latest uptime stats of

Server Response Speed Test

I conducted a test of server speed of my own website which is hosted on This company scored A (October 2017), which proves that it has a good server speed and is also reliable. I checked my website’s speed from 8 different locations which are US (W), US (E), Japan, Sydney, Bangalore, Sao Paulo, London and Singapore. You can also see the result in the image given below.

It really performed well in the UK and for others it took longer response time to server speed but overall it is good enough for all those users who want to run an e-commerce website. Server Speed Server Speed

Good and Bad of


  • Reliable network
  • Comprehensive hosting plans
  • 99.99% uptime guarantee
  • Vast knowledge base
  • Excellent services


  • Limited technical support

Summary of targets small businesses based in the UK. The plans offered are comprehensive and worth giving a try. The company has dedicated servers located in the UK, making it possible to deliver speed and consistency in its services with much ease. The plans can also be customized with added advantage to the customers.

The company offers full support, but it is not available at all times. The queries can be filed in the form of tickets. Contact number has also been furnished on the site which makes it possible to get in touch with the team. The only con is that the support is not offered 24×7. offers a vast knowledge base which can be of great help to customers with a non-technical background. As a conclusion, I would say is a reliable web host.

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  • Speed
    Editor: 98%
  • Uptime
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  • Pricing
    Editor: 95%
  • Support
    Editor: 99%
  • Speed
    Editor: 92%
  • Uptime
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  • Pricing
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  • Uptime
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  • Pricing
    Editor: 75%
  • Support
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