Register.com Reviews 2019, WordPress Hosting and Customer Support

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Last Updated - July 1, 2018
Register.com Reviews Logo
  • Editor Rating
  • Rated 3.5 stars
$5.95/month
  • 70%

  • Reviewed by:
  • Published on:
  • Last modified: July 1, 2018
  • Speed
    Editor: 80%
  • Uptime
    Editor: 72%
  • Pricing
    Editor: 65%
  • Support
    Editor: 60%

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What is Register.com Hosting?

There are many different web hosting services that you can take advantage of, and Register.com is a web hosting service that might attract your attention. It offers hosting and domain registration service in order to ensure that their clients’ website stays up to the mark online.

You can register and obtain a free domain name and start building your website over hundreds of different templates provided via the drag and drop website builder. If you would like to discover more about this web hosting service, feel free to read this Register.com review.

Register.com Homepage
Register.com Homepage
Details 
Founded1994
Server LocationTo be confirmed
Services
  • Web Hosting
  • Domain Names
  • Email Hosting
  • ecommerce
  • SSL Certificates
  • Online Marketing
  • Free Logo Design
  • Do-It-Myself Website
  • Do-It-For-Me Website
Unlimited WebsiteNo
Unlimited Storage and Bandwidth
  • Unlimited Storage Available with Web Hosting (Premium Hosting) Plan
  • Unlimited Bandwidth Not Available
Domain HostingYes
Linux HostingYes
Windows HostingYes
WordPressOptimized
JoomlaOptimized
DrupalOptimized
MagentoNo
PHP HostingYes
e-Commerce HostingYes
Email HostingYes
SSL Support
  • SSL Certificates Available
  • Essential SSL Starting at $24.00/Yr
  • Premium SSL Starting at $68.00/Yr
  • Wildcard SSL Starting at $245.00/Yr
  • Extended Validation SSL Starting at $390.00/Yr
Dedicated IPNo
Free Site MigrationNo
Free DomainAvailable with Web Hosting all Plans
Domain Privacy Protected
  • Yes Offer Domain Privacy Protected
  • For Reseller Progarm $5 Per Year
Money Back Guarantee30 Days
24/7 Support
  • Telephone
  • Online Ticket Support
  • Email Support
Control PanelGeneric Control Panel
One-Click InstallationYes
Website BuilderFree Website Builder Available
Automated BackupSite Restore Automatic Backup Available
Content Delivery Network (CDN)No
Security Features
  • Spam and Virus Protection
  • SSL Certificates
Payment Methods
  • Wire Transfer
  • Check
  • US Money Orders
  • International Money Orders
  • Cashier Cash
Endurance International Group Network (EIG)No
Social Profile

Register.com Reviews on Hosting Plans and Services

Although a number of web hosts might appear to be the same, but once you really start to use a web hosting service, you come to realize that the quality of service offered might differ. Even if a web host has a few features similar to another web hosting service, you are bound to discover slight changes in either the way those services are provided or you might even want to find new features implemented in them.

Register.com has been in business for over good years and has gained pace in acquiring recognition among the users. It is well known for the following services:

Free Domain Name

Many Register.com reviews show that those who have utilized the services of Register.com in the past have acquired their own domain name for free with the Register.com hosting plans. You can make use of the free domain, but keep in mind that if you ever decide to cancel your membership with Register.com, and would like to continue using the services of your free domain, you will be asked to pay $15.

Free Website Builder

What could be better than designing your website according to your preferences to appeal to the customers? Register.com gives you the opportunity to instantly access the website editor application on the service and select from different top-notch templates to give your website the look it needs!

Register.com Hosting Plans

Register.com web hosting has numerous packages available and equipped with features and tools that you can utilize towards building your website. You can even take advantage of the free open source apps to learn more about the services you will be provided.

Register.com Reviews on Shared Hosting Plan

Register.com’s  shared hosting plan includes a wide variety of features. It includes immense amounts of disk space and email storage of high capacity. It has different features ranging from a simple website builder, great recent uptime, automatic backup, website restore, and quick WordPress installation.

Their basic shared hosting plan “Essential Hosting” starts at $5.95 per month, with 300GB disk space included.

Register.com Shared Hosting Plan
Register.com Shared Hosting Plan

Register.com Reviews on Email Hosting Plan

Register.com offers dedicated email hosting service to the users. Users can easily access their email through the web or through the cellular device. You can select from different packages starting at just $4.99/month and go all the way up to $24.99/month.

Register.com Email Hosting Plan
Register.com Email Hosting Plan

Register.com Reviews on Domains and SSL

You can easily select the domain you would like to obtain with the help of Register.com’s services. Register.com can help you to find the right domain name. Besides, with additional costs, Register.com provides you with SSL Certificates so that your customers can remain assured that your website is reliable and all their private information will be safe.

Register.com Reviews on WordPress Hosting

Register.com WordPress
Register.com WordPress

If you would like to have your current WordPress site hosted by the third party using Register.com domain, then you will have to make the DNS changes. Moreover, this is something that Register.com’s customer support will guide you through with. You might end up facing a few issues in the beginning, but it is a must to keep the domain name points to the third-party server if you register the domain through register.com.

Register.com does not offer any “Dedicated WordPress Hosting” plan like what SiteGround offers. However, this does not mean that the hosting plan offered by Register.com is not compatible with WordPress. The hosting plan targets all type of Content Management System (CMS), including WordPress.

Register.com Reviews on Support and Customer Service

Register.com customer support service is available through a variety of methods that you can take advantage of in times of need. They will provide the following customer support services:

• Billing Support
• Technical Support
• Hosting Support
• Sales Support

You can contact them through email or even call them. The customer support team is available at different timings which you can check out on their website and see if someone from the team will be available when you call in!

Overall their support is not impressive, just on the average level. Many have complained about the slow response and disappointed towards the quality of support provided.

#Trial 1 Moderate Email Support

In order to clarify some queries regarding Register.com hosting, I decided to contact their customer support. I was a bit disappointed to see that this company is not providing live chat to non-customers.

Hence, I filled up their online ticket support service and wrote all questions which I planned to ask. I got a reply after 10 hours from one of Register.com support representative.

The representative answered my all queries in the same sequence which I asked from them. The person was having complete knowledge about their company’s hosting plan and his way of answering questions was professional. So I gave him 4 stars out of 5.

Register.com Moderate Email Chat Support
Register.com Moderate Email Chat Support

My full conversation with Register.com customer support is given below:

Questions which I asked and the representative answered all questions in a row.

Hi, My name is Mike Lee and I have few questions about the Register.com hosting service.

Q: Is Register.com Hosting provides free SSL service?

A: No we do not.

Q: How about paid SSL solutions?

A: Yes, we do offer SSL’s that you can purchase.

Q: How about Domain Privacy Protected Service? If yes then free or paid?

A: Yes, we offer privacy. The reseller program offers it for $5/year, if you are looking to become a reseller.

Q: Is there any Free Site Migration Service?

A: No, I am sorry, there is not.

Q: Is Register.com Hosting offers Dedicated IP solution? If yes then free or paid?

A: No, we do not offer this.

Q: Is Register.com Hosting is a part of Endurance International Group(EIG)?

A: No, it is not.

Q: What type of control panels being used in both Linux and Windows hosting plan?

A: We offer a generic control panel, there is no particular name.

Q: How many data centers Register.com has? What locations are these data centers/servers located?

A: There is no information we will supply to clients.

Q: Does Register.com offer a Content Delivery Network (CDN)?

A: No, we do not.

Q: Any hosting plan that supports unlimited website?

A: No.

Q: What platform is the Register.com using to support One-Click installation? Softaculous?

A: It is a generic platform.

Q: What are the security features that Register.com offers?

A: We offer SSL’s.

Register.com Reviews on Uptime Performance and Server Status

Uptime Stats

When you are using the hosting services from Register.com, the uploading and downloading speed, uptime performance, and other features might be something that you are looking for. For example, the uploading speed is going to take up approximately few hours for a small file. Will you be okay with that? I think no.

For most users, website loading speed and uptime performance is their main concern when choosing a web host. Register.com server loading speed is quite good. From the records we have, I can see that they have improved a lot in their uptime performance recently. While they were not doing well in the past, now they seem to be able to maintain a good uptime.

Register.com Uptime Chart
Register.com Uptime Chart

Uptime Stats – Target: 99.99%

September 2017 – 100%

August 2017 – 99.99%

July 2017 – 99.99%

June 2017 – 100%

May 2017 – 100%

April 2017 – 99.88%

March 2017 – 99.83%

February 2017 – 99.22%

January 2017 – 99.68%

December 2016 – 99.79%

Register.com Uptime Stats
Register.com Uptime Stats

Register.com claims to provide 99.99% uptime guarantee to their all clients around the world. I collected their uptime stats performance of the past ten months including September 2017.

Register.com achieved their given target in 5 months and in other 5 months it didn’t achieve its target. I also attached the images of both uptime stats and chart for you to have a clearer idea about their uptime performance. The overall average of these ten months uptime is 99.83%.

They were having a bad time in the past, but now they seem improved a lot and I am happy to see this.

Note: For latest and complete performance of Register.com uptime stats, visitors can bookmark our site.

Server Response Test Speed

Server response speed is crucial when it comes to selecting a web hosting solution for your website. I will first prefer to check the server speed first before I purchase the service.

For this purpose, I checked the server speed of Register.com and I used one of the sites which is hosted by this company. I pinged the website through 8 different locations to check the server response speed. The server speed of Register.com comes out with a good rating of A. Image is attached below for those who want to check it.

Register.com Server Response Speed
Register.com Server Response Speed

Good and Bad of Register.com

Register.com has numerous good and bad for the users to be alert of. Read the information below before getting yourself into.

Good

  • Register.com offers SSL certificates to stay safe from any harm.
  • Offer a large number of website building tools that you can take advantage of to create a website.
  • They offer a wide variety of email hosting packages to suit your needs.

Bad

  • No Live Chat support for non-customer
  • Customer Support not always available on 24/7
  • Uptime performance not impressive in the past, but they seem improved a lot in this aspect recently

Summary of Register.com

In conclusion, Register.com is just an “Average” web hosting service provider in terms of performance, benefits, and services. Is it something that one should try out? I would say this depends on your own needs. If you are looking for a domain registrar, Register.com can be a good choice. However, if professional hosting service is what you need, I would recommend you to have a look at SiteGround, HostGator or Bluehost!

Compare Register.com With Our Top Ranked Web Hosts!

SiteGround vs HostGator vs Register.com

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RatingRated 5 starsRated 4.5 starsRated 3.5 stars
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Criteria
  • Speed
    Editor: 98%
  • Uptime
    Editor: 98%
  • Pricing
    Editor: 95%
  • Support
    Editor: 99%
  • Speed
    Editor: 92%
  • Uptime
    Editor: 93%
  • Pricing
    Editor: 93%
  • Support
    Editor: 87%
  • Speed
    Editor: 80%
  • Uptime
    Editor: 72%
  • Pricing
    Editor: 65%
  • Support
    Editor: 60%

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