Troubleshoot Unexpected Error Quitting Solidworks Error

Unexpected Error Quitting Solidworks
Unexpected Error Quitting Solidworks

The majority of SOLIDWORKS users have at some point encountered a crash, whether it was a singular incident or a recurrent one. This post will cover some techniques for troubleshooting SolidWorks when it suddenly stops operating and displays the error message seen below.

Unexpected error quitting error message

Understand the source of the problem, such as the files you are using, the environment SOLIDWORKS is installed on, or the SOLIDWORKS installation itself, before attempting to determine what caused the crash. You may find out about this by posing certain questions.

Does this occur with every file? When did this begin? What occurred on your machine at that time? Your response to those questions will dictate how you continue. If this only happens with one file on each machine it is used on, it is probably a file issue.

Troubleshoot Unexpected Error Quitting Solidworks Error

On the other hand, if the problem just affects one machine and any file, this would be a system/install problem. This post will cover a variety of methods for resolving the issue of “Unexpected error quitting,” especially if it persists frequently.

Get the information by using “Event Viewer”

Getting knowledge about the origin of the issue is the best place to start. The Windows Event Viewer will be the most useful resource for finding this information. In order to access your event viewer and examine the application logs:

  • Enter “Event Viewer” in the search box on your Windows start menu.
  • Expand “Windows Logs” after starting the software.
  • Select “Application.”

We need to search for an error for SOLIDWORKS to identify the problematic module inside the application logs. This is how it should look.

Event viewer windows logs application tab

You can tell whether the problem is with Windows or SOLIDWORKS based on the Faulty Module, and your IT will need to take care of either problem. In my situation, there are no SolidWorks errors, but if there are, they will be reflected here.

Use the SOLIDWORKS Rx Problem Capture tool

A few tabs inside the SOLIDWORKS Rx will provide you with various program-related details. Checking out the “Diagnostics” page will be our first step. This page provides general system information, settings, and warnings for common problems.

We are primarily concerned with the system information section, which will advise you of any hardware that SOLIDWORKS does not support. Examine this to see whether it agrees with the system information you discovered and to see whether the graphics driver needs to be upgraded.

Here, you may check to discover which driver your card ought to be using.

Solidworks RX 2022 problem capture tool

SOLIDWORKS must be closed in order to execute the safe modes. Save any files you are working on at this time, then quit the application. We wish to test the OpenGL mode as the first safe mode. To run SOLIDWORKS in Software OpenGL mode, click the blue lettering that says “Click here”.

Bypassing the GPU (Graphics Card), this safe mode will use the CPU to execute SOLIDWORKS instead. This is being done to determine if the graphics card is the root of the issue. The same procedure that led to the accident should be followed once safe mode has been activated.

The graphics card is the problem if the crash doesn’t happen. Verify the card’s certification and the driver’s current status. Getting them certified and up to date, if they aren’t already, will probably solve the problem. More troubleshooting will be necessary if this is not the case.

If the problem arises in this setting, another problem is to blame. Let’s attempt the next safe mode after terminating the software. Bypassing tools and settings is the next safe mode. Click the ‘Click here to open SOLIDWORKS without using the Tools/Options Settings’ link in the blue text.

By running SOLIDWORKS in safe mode with the default settings, we can determine whether the problem is with the system choices or maybe the registry.

Resetting the SOLIDWORKS registry will be the next step, depending on whether the problem was fixed by the Bypassing tools/options or not. This is so that not all of the registry keys that could be causing the problem are affected by safe mode.

Repairing the Solidworks installation

The problem is most likely the result of the installation of SOLIDWORKS if the registry reset did not fix the problem and the Event Viewer indicated a SOLIDWORKS error. SOLIDWORKS repair will be the subsequent step.

Launch the software after letting SOLIDWORKS complete the fix. Check to check whether the same process still crashes. Uninstalling and reinstalling will be the next step if the crash is still present.