WebHostingPad Reviews 2022, WordPress Hosting and Customer Support

WebHostingPad Reviews Logo
  • Editor Rating
  • Rated 4 stars
  • 80%

  • WebHostingPad
  • Reviewed by:
  • Published on:
  • Last modified: July 1, 2018
  • Speed
    Editor: 80%
  • Uptime
    Editor: 92%
  • Pricing
    Editor: 85%
  • Support
    Editor: 85%

DISCLOSURE: This post may contain affiliate links, meaning when you click the links and make a purchase, we receive a commission.

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What is WebHostingPad?

Starting a website can be a daunting task as there are lots of things you need to put into consideration, especially your web hosting services. Web hosting forms the core of your website. It determines whether your website will always be visible online and how fast it loads. WebHostingPad is one of the hosting services that has made hosting easy and secure.

This hosting company started since 2005 with a motto of providing safe, affordable, reliable and efficient hosting. Presently, this company hosts over 150,000 domains. WebHostingPad offers low-cost web hosting and other plans that are tailored toward customers’ needs and budget. Their hosting services have lots of attractive features, and they have a good customer support.

This WebHostingPad reviews will give you an insight on WebHostingPad performance.

WebHostingPad General Information:

WebHostingPad general business information is as follows:

  • WebHostingPad.com, Inc.
  • 5005 NewPort Dr. Suite 503, Rolling Meadows, IL 60008, USA
  • Phone: +1 (847) 346-1801
  • Fax: +1 (847) 342-6299
  • Email: sales {at} webhostingpad.com
WebHostingPad Homepage
WebHostingPad Homepage
Server Location
  • Chicago
  • South Korea
  • Hong Kong
  • Asia
  • Shared Hosting
  • WordPress Hosting
  • VPS Hosting
  • Domain Names
  • Addon Products
  • Email Only Hosting
Unlimited WebsiteAvailable With Web Hosting Plan
Unlimited Storage and BandwidthAvailable With Web Hosting Plan
Domain HostingYes
Linux HostingYes
Windows HostingNo
WordPress Optimized
Magento Optimized
PHP HostingOptimized
e-Commerce HostingOptimized
Email HostingYes
SSL Support
  • Free SSL certificate available with web hosting (Power Plan Plus), WordPress Hosting (WP Premium) Plan
  • Geo Trust Rapid SSL Available at $24.95/Yr Per Domain
  • Wildcard SSL Available at $119.00/Yr
Dedicated IP
  • Free Dedicated IPs Available With VPS Hosting and Reseller Hosting Plan
  • Paid Dedicated IP Available at $30/Yr
Free Site MigrationAvailable With Web Hosting Plan
Free DomainAvailable With Web Hosting Plan
Domain Privacy Protected
  • One Free Domain Privacy Available With Power Plan
  • Paid Domain Available at $5/Yr Per Domain
Money Back Guarantee30 Days
24/7 Support
  • Live Chat
  • Ticket Support
  • Telephone
Control PanelcPanel
One-Click InstallationSoftaculous
Website Builder
  • Weebly Website Builder
  • RVSiteBuilder
Automated Backup
  • Weekly
  • Premium Backup Service (Weekly) Available at $10/Yr
Content Delivery Network (CDN)CloudFlare
Security Features
  • Firewall Protection
  • SSL Certificate
  • GeoTrust Rapid SSL Available at $24.95/Yr
  • Advanced Spam Filter Available at $11.99/Yr
  • Malicious Traffic Protection Seal Available at $34.99/Yr
Payment Methods
  • Credit Card
  • PayPal
  • Alipay
  • BitCoin
Endurance International Group Network (EIG)No
Social Profile

WebHostingPad Reviews on Hosting Plans

WebHostingPad offers different packages for different needs and budget. They provide unlimited bandwidth, MySQL databases, disk space, and email accounts. Note that WebHostingPad’s “unlimited bandwidth” just like most other web hosts applies only to personal websites. If your website is getting an enormous amount of traffic, they may ask you to upgrade to their Virtual Private Server (VPS).

WebHostingPad offers incredibly low start-up price, but it mostly comes with a condition that you need to buy at least three years of service, or you pay their monthly fee regularly. However, paying for three years of service comes with lots of other perks apart from low prices such as free marketing credits through Google, Facebook, Bing, and Yahoo.

They give you 30 days to test their service, if you don’t like it, they will refund you.

WebHostingPad Reviews on Shared Hosting Plan

Shared Hosting: It starts from $1.99/mo special introductory offer. You will get unlimited hosting, free domain name, 24/7 support, 1-click Script Installs and much more.

WebHostingPad Shared Hosting Plan
WebHostingPad Shared Hosting Plan

WebHostingPad Reviews on VPS Hosting Plan

VPS Hosting: WebHostingPad VPS hosting starts from a $29.95/month special introductory offer. It is powered by VPSDepot, it comes with free cPanel/WHM, free Softaculous, free setup, free website migration, free reseller account, and other attractive features.

WebHostingPad VPS Hosting Plan
WebHostingPad VPS Hosting Plan

WebHostingPad Reviews on WordPress Hosting

WebHostingPad WordPress Hosting starts from a $2.99/month special introductory offer. It comes with WordPress-optimized servers, automatic malware scanner, automatic malware removal, Automatic WordPress Updates, SSD storage, Global CDN and other attractive features. Their basic WordPress Hosting package is “WP Basic, it cost $2.99/month and allows five domains, 20,000 average monthly visitors with unlimited email accounts storage space and parked domains.

The other plans are “WP Pro” and “WP Premium”. Both of them start from $3.99/month and $5.99/month respectively with lots of attractive features. WebHostingPad WordPress hosting comes with advanced security to secure your site against malware attacks. It boasts of superior speed which is made possible by SSD drives, global CDN and Optimized CloudLinux that was designed to run WordPress faster.

This hosting plan comes with specialized support, which is one of the unique features of getting their WordPress hosting plan. You can easily speak to one of their customer service agents anytime you run into problems, day or night.

WebHostingPad WordPress Hosting Plan
WebHostingPad WordPress Hosting Plan

WebHostingPad Reviews on Support and Customer Service

WebHostingPad claims that they offer 24/7 US based technical support. You can get to their customer service through a toll-free phone. You can call as well as email them. If you are in a hurry, they provide you an option for the live chat which is very helpful in dealing with any technical problem you may be encountering. They also provide 24/7 server monitoring and Admin tech support.

You can have your problem solved using their Facebook and Twitter accounts. Before you submit a support ticket, WebHostingPad provides an extensive knowledge base that contains every topic about their services. You can get answers to your question by going through them, or you can submit a ticket to their support.

Besides, we would like to highlight that another web hosting company that provides excellent customer support is SiteGround.

You can as well reach them through the following contact:

  • Phone: +1 (847) 346-1801
  • Fax: +1 (847) 342-6299
  • Email: sales {at} webhostingpad.com

#Trial 1 Outstanding Live Chat Support

I heard a lot that WebHostingPad offers an outstanding customer support not only to their own clients but also to others as well. So, I decided to check it by my own. I communicated with them via live chat and asked all the questions which I have in my mind. The support who attended me was Matt. He answered my all queries in detail.

He replied my first query in 19.47 seconds, which is quite fast. I must say that this company has extraordinary customer support and that is why I gave 5 out of 5 to Matt.

WebHostingPad Live Chat Support
WebHostingPad Live Chat Support

My full conversation with WebHostingPad customer support is given below:

Matt: Hello Mike Lee, Welcome to Webhostingpad‘s live chat. My name is Matt.

Matt: How may I assist you today?

Mike Lee: Hello. Is WebHostingPad provides free SSL service? How about paid SSL solutions?

Matt: The free SSL is only included in our Power Plan + or our WordPress Premium package. Otherwise, it costs 24.95 /year for a Geo Trust Rapid SSL that covers 1 domain name.

Mike Lee: That’s good.

Matt: Yeah, we would perform the installations as well in that fee.

Mike Lee: How about Domain Privacy Protected Service? 

Matt: Domain Privacy is included for free in the Power Plan + for 1 domain, otherwise we charge $5/year/domain.

Mike Lee: Alright, is there any Free Site Migration Service?

Matt: Yes, you would send your previous host control panel URL and appropriate login details to [email protected] after sign up.

Matt: From there we would escalate the ticket to our overnight site migration team.

Matt: They usually finish up the moves in 1 – 2 days. You would need to keep your old hosting account active while this is going on.

Mike Lee: Free? or charge any amount?

Matt: We do it for free.

Mike Lee: Great 🙂

Mike Lee: Is WebHostingPad Hosting offers Dedicated IP solution?

Matt: We don’t sell dedicated IP’s through the client area, but our sales team will occasionally sell them manually for around $30 /year. Contact [email protected] after you have an account setup.

Matt: Just depends on how many we have free at the moment.

Mike Lee: How many data centers WebHostingPad Hosting has? What locations are these data centers/servers located?

Matt: We have 2 data centers in Chicago as well as our offices. Then we have a few in Asia.

Matt: Hong Kong, South Korea.

Mike Lee: I just check that your company is providing free dedicated IP with VPS and Reseller hosting plan? Is it right?

Matt: Yes of course. You have your own node with cPanel / WHM auto setup.

Matt: The VPS servers are all in Chicago

Mike Lee: Okay, what payment methods does WebHostingPad accept?

Matt: Credit Card, PayPal, Alipay and BitCoin.

Mike Lee: Is your company a part of Endurance International Group(EIG)?

Matt: No, we are privately owned.

Mike Lee: Does WebHostingPad offer a Content Delivery Network (CDN)?

Matt: Yeah, we offer an easy CloudFlare sign up platform through our cPanel. CloudFlare offers a free package that people usually start out with.

Mike Lee: Sounds good. What platform is the WebHostingPad hosting using to support One-Click installation? Softaculous?

Matt: Yes.

Mike Lee: Will your company backup my website automatically? Or I have to pay for it?

Matt: By default we backup accounts weekly that are using 1 – 3GB. We also charge a $39.95 restore free to restore our weekly backup. We offer a premium backup service that’s on special for $10 a year that backups your account weekly regardless of size, waives the restore fee, and adds a button in your cPanel for manual backups.

Mike Lee: Is WebHostingPad supports Linux Hosting, Windows Hosting or both 

Matt: Just Linux platform.

Mike Lee: What type of control panel being used by Linux hosting plan?

Matt: We use cPanel.

Mike Lee: What are the security features that WebHostingPad offers?

Matt: On the server side we can have a couple of firewalls, but we don’t add an extra security protection within the individual accounts. A lot of our clients use plugins like Sucuri or Wordfence or .htaccess syntax to secure their own sites.

Matt: I would recommend not using WordPress if you are concerned with security.

Mike Lee: Okay. Got it 🙂

Mike Lee: It is really a nice talking with you and a quick response from your side.

WebHostingPad Reviews on Uptime Performance and Server Status

Uptime Stats

WebHostingPad claims that their server guarantees a 99% uptime. The company promises to compensate their customers with one additional month of hosting credit for every 8 hours of downtimes that exceed the guaranteed 99% uptime. They claim that they have a 48 hours generator that ensures no interruption in power supply, although we are unable to verify this claim.

However, reviews from various review sites show that their customers are happy with their uptime. The company informs their customers if there is a downtime through the Facebook page. There are few downtime issues reported by some customers. However, these may be localized technical problems on the client’s configuration.

WebHostingPad Uptime Chart
WebHostingPad Uptime Chart

Uptime Stats – Target: 99%

August 2017 – 100%

July 2017 – 100%

June 2017 – 99.93%

May 2017 – 100%

April 2017 – 100%

WebHostingPad Uptime Stats
WebHostingPad Uptime Stats

WebHostingPad claims to provide a 99% uptime performance to their all clients. Therefore, I decided to check the uptime stats performance of this company as I wanted to assure myself. I collected the uptime stats of this company from the past 5 months including August 2017. I was amazed that this company achieved their target in all five months, their uptime performance was outstanding.

Also, I uploaded the image of their uptime stats so that those who are interested in this data may get some helps. The overall average of WebHostingPad uptime performance is 99.98%.

Server Response Test Speed

It is obvious when choosing hosting service for your own site, one of the most important thing that arises in your mind is the company’s server speed. Let’s suppose if your website speed is not working good, then it will create a problem for both website owner and visitors.

Hence, for all those who are still in confusion regarding WebHostingPad hosting, I decided to test the server response speed of this company. I pinged one of the WebHostingPad hosted website to check the speed through 8 different locations. The server speed comes out with a good rating of A as you can see in the attached image below.

WebHostingPad Server Speed
WebHostingPad Server Speed

Good and Bad of WebHostingPad


  • High uptime performance
  • Low introductory prices
  • Regular coupons and discount code
  • Excellent and fast response to all queries
  • Add-on backup and security tools for all hosting packages
  • WebHostingPad supports hosting unlimited sub-domains
  • Active social media pages to get information and solve technical issues


  • No monthly subscription plans for shared hosting
  • Pay regular price if you are not willing to pay for some years in advance
  • The company asks customers to clear their backups when they want to get more space
  • Annoying refund policy

Summary and Conclusion: Is WebHostingPad Worth The Money?

You can purchase a three-year Power Plan for as low as $1.99/month which certainly seems like great value. However, WebHostingPad is best suited for bloggers and small business websites. They offer simple and affordable services which are reliable and rich in features. Every plan comes with a free domain name, advertising credits and e-commerce features for the small business person.

Our recommendation is that you use WebHostingPad hosting if you are creating personal or business website. If you are planning to grow your website in future, you may also consider SiteGround; our TOP ranked web hosting company.

Compare WebHostingPad With Our Top Ranked Web Hosts!

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RatingRated 4.5 starsRated 4.5 starsRated 4 stars
  • Speed
    Editor: 98%
  • Uptime
    Editor: 98%
  • Pricing
    Editor: 95%
  • Support
    Editor: 99%
  • Speed
    Editor: 92%
  • Uptime
    Editor: 93%
  • Pricing
    Editor: 93%
  • Support
    Editor: 87%
  • Speed
    Editor: 80%
  • Uptime
    Editor: 92%
  • Pricing
    Editor: 85%
  • Support
    Editor: 85%

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