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When you are managing a website and the website is hosted on SiteGround, the downtime can get more frustrating for you. You will have to ensure that you are fixing it in time to have the website back and get done with it.
Not only that, but a website performance is also based on its uptime. Siteground gateway timeout error is one such common error that will appear on the user end and your website will be down. A few things to do if you are getting this problem that you can do in order to get it fixed are:
Siteground Gateway Timeout
1) Refresh
First of all, you need to check it as a user perspective and there might be some problem with the internet connection that can possibly cause you to face this problem.
So, in order to get it sorted out, you will have to check on the internet speed first and ensure that you are not messing up anything due to having the lower internet speed than that is required to load a website properly.
If it takes up too much time for a website to be loaded, the browser will give a timeout request, as there might be some issues on your connection that you wouldn’t like to have.
You will also need to keep an eye on the cache/cookies of your browser and ensure that you are clearing them up once before refreshing the browser window you are using and that is going to help you out perfectly in making it work for you.
Or, you can also try on some other browser and that is going to help you out perfectly in making things work for you.
2) Check Web Server
You will also need to check the status of the SiteGround server as it might be working slower than it should, or might not be working at all. So, you will have to ensure that you are getting it sorted out perfectly with the web server.
Follow SiteGround official Twitter account to get the latest update if the error is on their side
Besides, you will need to access the dashboard for your SiteGround hosting services. Check if the server is active and that there are no such problems on the server that might be causing you all these troubles.
Afterwards, you will need to check on the DNS as well and ensure that you are using the right DNS with your website. It is always better to use a premium DNS for your website and the services you are having and that is going to ensure that you don’t have to face any such problems with your website such as seeing the gateway timed out error on the website.
The error message can also appear if you have recently migrated your WordPress website to a new SiteGRound server. If you have done that recently, it can take up to 24 hours for your website to perform as it was performing earlier.
3) Cloudflare conflict
If you are using Cloudflare to manage the DNS, make sure you point the CNAME and A record correctly to the SiteGround server. An accurate SiteGround server IP is necessary.
Besides, if you just started to use Cloudflare, make sure the website added on Cloudflare is verified. If you are sure that the SiteGround server is working fine, try to point the domain DNS directly to SiteGround without Cloudflare. SiteGround firewall sometimes might see the IPs coming from Cloudflare as threats and block them.
If Cloudflare is the main reason for this error, you can continue to use Cloudflare but remember to whitelist Cloudflare IPs so that the SiteGround firewall won’t block the Cloudflare IPs.
https://www.cloudflare.com/ips/
