NameSecure Reviews 2022, WordPress Hosting and Customer Support

What is NameSecure Hosting?

NameSecure is a reputable name in the web hosting and domain management services business. The company is known for its value for money hosting solutions for a wide range of budgets. NameSecure also aims to provide all related hosting services in one easy to use package, making it a very enterprise-friendly service provider.

However, the company does not waver from its obligations towards its individual customers, providing value for money hosting plans at low budgets. The company, therefore, aims to appease both personal and commercial users in one stroke. Does it succeed? Read the full review to find out.

NameSecure Reviews on Hosting Plans and Services

NameSecure Reviews on Shared Hosting Plan

NameSecure provides four shared hosting plans. The Value plan costs USD 10.92 per month and comes with 25 GB of storage space, 250 GB of bandwidth, support for 250 email mailboxes.

The Commercial plan, intended for enterprise and business users, costs USD 39.95 per month and comes with 75 GB of storage, 750 GB of bandwidth and support for 750 email mailboxes.

All of the NameSecure hosting plans come with included shared SSL certification for secure data transmission, support from PHP, PERL, and anonymous FTP, access to a vast range of CGI library, server-side includes, and extensive logging capabilities for debugging and diagnostic operation.

Also included is support for MySQL databases and flexible analytics toolkit for analyzing website statistics. This helps webmasters optimise their website to a large extent by gathering detailed information about how the website is being used and served to clients.

This information can be used for generate content outreach strategies or for diagnostic purposes. NameSecure mailboxes come equipped with forwarding services, automatic responding features, and industry-leading spam filtering technology that guarantees the highest spam detection rate with an absolutely minimum number of false positives.

NameSecure Reviews on SiteBuilder

The higher end plans offered by NameSecure also include the online SiteBuilder tool, a WYSIWYG based web development platform that allows even novice users to create their own customised professional grade website with next to no technical skills or web development experience.

Thanks to a wide number of curated templates and in-depth ability to customize every aspect of the website, SiteBuilder offers extreme flexibility and usability without sacrificing any utility or functionality.

Also included with the top tier plans is a custom developed site optimization toolkit that optimizes all aspects of a custom designed website to offer optimal performance and usability while enhancing utility for the end users. Search engine optimization capabilities are also included with the plans that can help users increase traffic and generate more revenue.

NameSecure Email Hosting

NameSecure offers dedicated web client based or POP3 email services under your registered domain name as a separate add-on feature. These plans are mostly intended for business and enterprise use but rates are low enough to be affordable to anyone looking to upgrade from free email services for reasons of reliability, privacy, and data security. The Basic email plan comes with 100 MB of dedicated storage for USD 14.99 per year while the Premium plan comes with 2 GB of storage at USD 49.99 per year.

NameSecure operates highly secure and reliable servers with a redundant Tier 1 backbone for guaranteed networking capabilities and 24 x 7 UPS backup and diesel generator backups.

The company also includes daily hosting backups at no extra cost for protection against catastrophic server failure and operates high-performance servers running on a very stable and robust UNIX based platform. With round the clock monitoring and continuous on-site staff, the company offers dedicated enterprise level services at entry level prices for all users.

NameSecure Domain Services

In addition to providing enterprise-level hosting services to its clients, NameSecure also provides a wide array of domain management and registration services. You can register a large number of custom as well as top-level domains with NameSecure hosting.

The company supports domain transfers from other hosts and even bundles a large number of useful features with every new domain registration, such as unlimited email forwarding, URL gripping, domain masking, control over WHOIS records and query records, DNS systems, domain tagging, zone file control, etc.

The company offers extremely competitive rates when it comes to domain renewal fees and also maintains a very attractive Domains@Discount program where members are eligible for registering new domains and renewing existing one at heavily discounted rates.

The Domains@Discount program is mainly intended for resellers and professional web development service providers who often provide web design packages that include developing and designing the website as well as taking care of the initial hosting and getting it online.

NameSecure Reviews on WordPress Hosting

NameSecure operates some of the most enterprise-friendly web hosting packages in the business. Therefore, it makes sense that the company supports WordPress and all other competing content management systems to the fullest extent.

WordPress is arguably the most popular and widely used CMS on the internet and some of the largest websites use WordPress as their backend. Therefore, NameSecure hosting offers strong WordPress integration, ensuring that any new WordPress websites or existing WordPress websites are fully compatible with their platform and run with all features and plugins enabled.

Offering strong WordPress compatibility is one of the most important expectations from any hosting service provider in this day and age, and NameSecure meets that requirement with flying colors.

NameSecure Reviews on Support and Customer Service

Customer support has traditionally been the weak point with NameSecure and sadly, the company has not improved much on it. Customer service is non-existent, to say the least, and technical support staff can offer up little more than canned responses to the most common issues.

For the slightly more esoteric problem, technical support is quick to give up and instead refer you to external sources. This effectively leaves you to fend for yourself and for users with little technical proficiency, this can be a nightmare.

While the company does not really offer dedicated hosting or VPS hosting services that are used by the biggest corporate entities, many small businesses still use NameSecure shared hosting services and the lack of adequate customer support is simply inexcusable.

NameSecure Reviews on Uptime Performance and Server Status

NameSecure has a decent server uptime status for the most part. Thanks to very low downtime and huge steps in data redundancy and power backups, service levels remain competitive with the best in the business.

Good and Bad of NameSecure

Good

• Simple and useful hosting plans
• Enterprise-grade services available on a budget
• Wide range of domain management services
• Excellent SiteBuilder tool
• Very high reliability

Bad

• Abysmal customer service
• No dedicated hosting or VPS hosting

Summary of NameSecure

NameSecure aims to offer enterprise-level services at a budget and completely succeeds at that. The company, however, skimps on customer service to do that, something we wish they hadn’t done. That aside, NameSecure is a great deal, especially for people who are technically proficient and do not need to rely on customer support.

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