Webhost.uk.net Reviews 2017, WordPress Hosting and Customer Support

4
Last Updated - October 6, 2017
Webhost.uk.net Reviews Logo
  • Editor Rating
  • Rated 4.5 stars
£14.99/year
  • 90%

  • Webhost.uk.net
  • Reviewed by:
  • Published on:
  • Last modified: October 6, 2017
  • Speed
    Editor: 90%
  • Uptime
    Editor: 90%
  • Pricing
    Editor: 95%
  • Support
    Editor: 95%

What is Webhost.uk.net Hosting?

Operating since 2011, Webhost.uk.net has distinguished itself in a crowded business arena by offering feature packed products at competitive rates. The inclusion of award winning customer service makes Webhost.uk.net a much sweeter deal.

Offering flexible web hosting plans on a choice of different operating systems, Webhost.uk.net provides customized hosting plans for any budget. With the feature-packed products at extremely low rates, does the company have what it takes to make a mark where it really matters? Read this Webhost.uk.net review to find out.

Webhost.uk.net Homepage
Webhost.uk.net Homepage
Details 
Founded2003
Server Location
  • United Kingdom,UK
  • United States, US
Services
  • Web Hosting
  • Reseller Hosting
  • VPS Hosting
  • Dedicated Servers
  • E-commerce
  • Hosting Tools
  • Domain Names
  • SSL Certificates
  • Backup Solution
  • SEO Tools
  • Charity Web Hosting
  • Cloud Servers
  • US WebHosting Products
Unlimited WebsiteYes, Available with Linux Shared Hosting (Linux Pro+ and Linux Business+)
Unlimited Storage and BandwidthLimited Storage and Bandwidth is Available with Shared Web Hosting Plans
Domain HostingYes
Linux HostingYes
Windows HostingYes
WordPress Optimized
JoomlaOptimized
DrupalOptimized
Magento No
PHP HostingYes
e-Commerce HostingYes
Email HostingYes
SSL Support
  • Free Let's Encrypt SSL
  • RapidSSL Certificate Available at £32/Yr
  • GeoTrust Quick SSL Available at £75/Yr
  • QuickSSL Premium Available at £115/Yr
  • GeoTrust True BusinessID Available at £130/Yr
  • GeoTrust True BusinessID with EV Available at £339/Yr
  • GeoTrust True BusinessID Wildcards Available at £499/Yr
  • GeoTrust Anti-Malware Scan Available at £20/Yr
Dedicated IP£36 Per IP Per Year
Free Site MigrationAvailable
Free DomainYes
Domain Privacy Protected£10 Per Domain Per Year
Money Back Guarantee30 Days
24/7 Support
  • Telephone
  • Email Support
  • Live Chat
Control Panel
  • cPanel/WHM (Linux Hosting)
  • Plesk (Windows Hosting)
One-Click InstallationYes, Through Softaculous
Website BuilderRvsitebuilder
Automated Backup
  • Free Daily & Weekly Backups
  • Paid Backups Available As Well
Content Delivery Network (CDN)No
Security Features
  • SSL Secure
  • DDoS Protection
  • Firewall Protection
  • Modsec Rule
  • PHP Rules
  • Hardware Firewall Protection
Payment Methods
  • Credit Card
  • Debit Card
  • PayPal
  • Bank Transfer
Endurance International Group Network (EIG)No
Social Profile

Webhost.uk.net Reviews on Hosting Plans and Services

Webhost.uk.net provides shared hosting packages on both Linux and Windows platforms. Besides, it also offers VPS, Dedicated, and reseller hosting solution. I would talk about their Shared and VPS hosting in this review.

Webhost.uk.net Reviews on Linux Shared Hosting Plan

With the cPanel control panel, it is extremely easy for novices and advanced users to utilize the site’s potential fully. Webhost.uk.net provides different hosting plans for different requirements, simplifying pricing and preventing misallocation of available resources. Webhost.uk.net also offers preconfigured plans to best suit the intention of the customer.

The Linux Shared hosting plan starts at £14.99 per year, with 500 MB disk space and 5GB bandwidth included.

Webhost.uk.net Linux Shared Hosting Plan
Webhost.uk.net Linux Shared Hosting Plan

Webhost.uk.net Reviews on Windows Shared Hosting Plan

Windows hosting is available from Webhost.uk.net with the full array of Microsoft web services, making it perfect for legacy or enterprise applications. An SSD plan is available for users who prioritize speed and performance. With a wide number of plans available to suit any budget, Webhost.uk.net definitely provides its customers with extensive choice and flexibility.

Webhost.uk.net Windows Shared Hosting Plan
Webhost.uk.net Windows Shared Hosting Plan

Webhost.uk.net Reviews on VPS Hosting Plan

Webhost.uk.net offers virtual private server or VPS services, allowing unparalleled versatility in hosting web content. You can host all manner of web applications on a virtual server system that might not be possible with traditional shared web hosting. VPS plans by Webhost.uk.net have backed up a service level agreement for a guaranteed uptime of 99.9%.

VPS plans give customers access to some of the most powerful hardware, comprising servers with up to 4 core CPUs, 8-12 GB of RAM, Citrix XenServer Cloud Virtualisation technology and your choice of Linux or Windows operating system. Control panels based on WHM, cPanel or Plesk ensure easy administration and operation.

Storage duties are fulfilled by solid state drives in RAID 10 for enhanced performance as well as redundancy. RAID 10 ensures that your precious data is always backed up and in real time. The VPS plans are fully managed with outside resources dedicated to tailoring the plan to your exact needs, including performing setup, configuration, optimizing software parameters, automatic security updates and installing patches to fix issues.

Webhost.uk.net Linux VPS Hosting Plan
Webhost.uk.net Linux VPS Hosting Plan

Webhost.uk.net Reviews on Domain Service, SSL and Control Panel

Webhost.uk.net also provides domain registration and related services for a wide number of domains, suited to any application. You can find a lot of uncommon domain extensions on the cheap with Webhost.uk.net.

Additionally, the company also offers SSL certification to ensure that data transmission to and from your website is secured by encryption. Choose from a wide variety of SSL certification levels and vendors depending upon the intended use of your website. Single root SSL certification is available for as low as £32 per year. You can also choose to purchase malware protection plans from reputed vendors for a fraction of the cost.

For Linux shared hosting, Webhost.uk.net provides cPanel to its users. Many web hosts also choose cPanel as the control panel as it is very powerful and popular. With cPanel, you can manage the files, databases, email, subdomains and many other features easily.

Webhost.uk.net cPanel
Webhost.uk.net cPanel

Webhost.uk.net Reviews on WordPress Hosting

WordPress is undoubtedly the market leader when it comes to content management systems on the web. Needless to say, Webhost.uk.net offers a fully featured plan for dedicated WordPress. The WordPress plan costs £5 per month and offers 5 GB of storage space, 50 GB of bandwidth per month, 5 included domains, an unlimited number of email accounts, subdomains, and databases.

The Webhost.uk.net WordPress hosting is powered by SSD server, which I have confirmed with them. Webhost.uk.net provides cPanel so that new users can utilize the website to the fullest extent. The plans come with guarantees for both 99.9% uptime and a 30-day money back.

Webhost.uk.net WordPress Hosting Plan
Webhost.uk.net WordPress Hosting Plan

Webhost.uk.net supports Softaculous to automatically install scripts and offer one-click install features on WordPress plans. This makes it easy for users who are unfamiliar with web hosting or those who are still beginners. One click installation allows them to get their WordPress site up and running while they are still learning the tricks to the trade.

If you have a pre-existing WordPress website, Webhost.uk.net can also help to migrate it to their own servers free of cost.

Webhost.uk.net Reviews on Support and Customer Services

Webhost.uk.net offers award winning customer service ever since its inception. Customer service and technical support are available 24×7 throughout the year without any interruptions. The technical support staff is well trained and is equipped to handle technical queries with ease.

Whenever you run into any problem with website hosting or service installation, you only need to contact the Webhost.uk.net customer support. Whether it is a billing issue that you need to be resolved or a technical situation, you can rely on the highly trained and expert customer support at Webhost.uk.net for their guidance and support.

Below is my personal experience with their customer support from the sales department.

Trial#1 Excellent Live Chat Support from Webhost.uk.net

I have contacted them through the Live Chat. The amazing part was I got their reply after only 16.09 seconds. Overall I was happy and satisfied with Webhost.uk.net support.The support staff was friendly and professional. Below shows our full conversation:

Mike Lee: Hi, my name is Mike Lee and I have few questions about the Webhost.uk.net hosting service. How is Webhost.uk.net WordPress hosting plan differ with the normal Linux hosting plan?

Rachel Davies: Hello Mike Lee, my name is Rachel Davies, how may I help you? Well, it is our special WordPress package , which is hosted on our SSD server. That’s why is more expensive than our basic Linux hosting package.

Mike Lee: What kind of technology being used in the Webhost.uk.net WordPress hosting plan to make it optimized for WordPress hosting?

Rachel Davies: Well, WordPress is normal scripts and we’ve installed all necessary thing on our server.

Mike Lee: Is that means the only difference between WordPress Hosting Plan and Normal Shared Linux hosting is the SSD?

Rachel Davies: Yes ,You’re correct. We do offer one-click installer with all our shared hosting package. You may start from any Linux shared hosting package. As per your requirement (like disk space, bandwidth and email account), you may upgrade your account at any time.

Mike Lee: Okay, thanks for the answer. How many data centers Webhost.uk.net has? What locations are these data centers/servers located?

Rachel Davies: All our servers are physically located in BlueSquare data group, a data center in the United Kingdom.

Mike Lee: Do you have any official uptime record for Webhost.uk.net?

Rachel Davies: We’ve our internal monitoring system. We guarantee 99.9% uptime.

Mike Lee: That’s great. Is Webhost.uk.net provides any webmail clients like RoundCube, Squirrelmail, and Horde?

Rachel Davies: Yes. We do offer cPanel control panel with WordPress hosting from which you can access your webmail through RoundCube, Squirrelmail, and Horde email client.

Mike Lee: Is the Webhost.uk.net server DDoS protected? If yes, what kind of DDoS protection being implemented?

Rachel Davies: Yes, it is protected. Our servers are monitored 24x7x365 days. We’ve installed the necessary firewall on our server.

Mike Lee: Is the DDoS protection powered by any third-party service provider?

Rachel Davies: No. We’ve in-house separate monitoring team.

Mike Lee: Okay, thank you so much for your support!

Webhost.uk.net Live Chat Support
Webhost.uk.net Live Chat Support

#Trial 2 Outstanding Live Chat Support

It is very difficult for new customers to decide the best hosting company when they want to buy hosting for their website. The thing that comes in anyone’s mind is their customer support services via live chat, telephone or email. So, again I decided to test the live chat of WebHost.uk.net because I want to assure myself that still they offer fast and professional live chat 24/7 to their all customers and non-customers as well.

I fill up the form and entered their live chat section and waited for their response. Within 01.65 seconds I got a fast reply from one of their representative whose name was Scott Dal. He was well aware of his company’s hosting plans and the way he was talking with me was polite and in a well-mannered way. Therefore, I rated him 10/10.

WebHost.uk.net Outstanding Live Chat Support
WebHost.uk.net Outstanding Live Chat Support

Here is my full conversation with Scott Dale:

Topic: Hi, my name is Mike Lee and I have few questions about the Webhost.uk.net hosting services.

A representative will be connected, please be patient.           

Scott Dale enters the chatroom.         

Scott Dale: Hello Mike Lee, my name is Scott Dale, how may I help you?    

Scott Dale: How are you Mike?         

Mike Lee: I am fine Scott

Scott Dale: Great!      

Mike Lee: Is Webhost.uk.net Hosting provides free SSL service? How about paid SSL solutions?

Scott Dale: We offer FREE lets encrypt SSL and we also offer Many Paid SSL options       

Mike Lee: Great !

Scott Dale: Some of our Plans also offer FREE SSL (Geotrust ) on high end reseller and VPS and dedicated server           

Scott Dale: May I know your requirement please Mike         

Scott Dale: Also can you share which plan you are looking for?       

Mike Lee: And what about web hosting plans? Does your company provide free SSL to web hosting as well?

Scott Dale: You mean shared Hosting plan?

Mike Lee: Yes

Scott Dale: We can offer FREE lets encrypt SSL with shared plans.

Mike Lee: Before choosing any plan, I have few questions in my mind

Mike Lee: Great !

Mike Lee: How about Domain Privacy Protected Service? If yes then free or paid? 

Scott Dale: Its Paid    

Scott Dale: 10GBP per domain per year       

Mike Lee: Can you please tell me cost

Mike Lee: Okay         

Mike Lee: Is WebHost.uk.net Hosting offers Dedicated IP solution? 

Scott Dale: We do offer paid Dedicated IP    

Mike Lee: Can you tell me the cost of per IP?

Scott Dale: £36 per IP Per year        

Mike Lee: Alright

Mike Lee: Is there any Free Site Migration Service? 

Scott Dale: Yes we offer FREE website migration from your old host.          

Mike Lee: Great         

Scott Dale: Just one question do you host on Cpanel server with your present provider?   

Mike Lee: Yes

Mike Lee: Is the shared hosting plans optimized for Content Management System like Joomla, Drupal and Magento?                                               

Scott Dale: We offer Softaculous with all this above CMS and Ecommerce application installed with Click of button                       

Mike Lee: Good         

Scott Dale: Just to let you know of the above Magento is resource consuming application we don’t recommend it to be used with shared Hosting plans                             

Scott Dale: We would recommend VPS or dedicated server for Magento to offer good performance.         

Mike Lee: Alright        

Mike Lee: What type of control panels being used in both Linux and windows hosting plan?           

Scott Dale: For Linux we use Cpanel/WHM and for windows we use Plesk              

Mike Lee: Alright

Mike Lee: How many data centers WebHost.co.net has? What locations are these data centers/servers located? 

Scott Dale: We offer Web hosting in our UK datacenter for UK customer, we also have option of US Datacenter.  

Mike Lee: Means 2 datacenters, one is in UK and other one is in US?         

Scott Dale: Yes                     

Mike Lee: Is the hosting environment good for PHP hosting?           

Scott Dale: Yes all our hosting plan supports PHP                            

Mike Lee: Sounds good! Any Website Builder tool offered?              

Scott Dale: We offer Rvsitebuilder which also come with our higher end Shared hosting plans and reseller ,VPS , dedicated                    

Mike Lee: Free or paid?        

Scott Dale: With basic level shared hosting plan we offer softaculous which has over 350 one click application installers like wordpress, joomla, forums ,e commerce stuff etc.

Scott Dale: Its free    

Mike Lee: Great! Does WebHost.uk.net offers a Content Delivery Network (CDN)?             

Scott Dale: Nope                   

Mike Lee: Okay         

Scott Dale: But if request we can do it for customer using cloudflare free account      

Mike Lee: Good to know

Mike Lee: Is WebHost.uk.net Hosting is a part of Endurance International Group (EIG)?    

Scott Dale: No                                   

Mike Lee: Okay         

Scott Dale: We have no relation with EIG.. I understand you question..we have lot many customer migrating from them due to EIG support issue and they having more than 100 Hosting brands under them.

Mike Lee: What are the security features that your company offers?                       

Scott Dale: We have privately owned Provider. having no relation with them.          

Scott Dale: We have firewall , Modsec rule, php rules, Hardware firewall at DC end.           

Mike Lee: What about DDos?

Scott Dale: Our Hardware and Software firewall do offer DDOS protection. Plus we have 24×7 Monitoring team to manage any activity on servers          

Mike Lee: Great         

Scott Dale: We have technical staff as well to takecare of any such issues. 

Mike Lee: Good to know

Mike Lee: Will WebHost.uk.net back up my website automatically?  

Mike Lee: Or I have to pay any charges?                  

Scott Dale: Yes we do daily and weekly back. Its free          

Mike Lee: Good         

Scott Dale: We also offer paid backup option                       

Mike Lee: Charges?              

Scott Dale: If client wants to store data on remote location servers  

Mike Lee: Okay

Scott Dale: Depends on per GB        

Mike Lee: Okay         

Scott Dale: While ordering any package its give option to select paid backup if wanted.                  

Mike Lee: May I know which year your company started the hosting business?

Mike Lee: Alright                    

Scott Dale: We are offering hosting since 2003. But our company was setup as PVT LTD registered in UK since 2009           

Scott Dale: So we have more than 12 years experience in web hosting industry     

Mike Lee: Okay

Mike Lee: What payment methods does WebHost.co.net accept?               

Scott Dale: We accept Credit card ,debit card ,paypal and Bank transfer     

Mike Lee: Good

Mike Lee: I am satisfied with your tremendous response      

Mike Lee: It is really a nice talking with you as you answered my all queries with even no delay     

Scott Dale: Thank you                       

Mike Lee: Thank you for your time                

Scott Dale: Thank you Mike..its good to know I could answer your questions in satisfactory manner.         

Mike Lee: Have a good day Scott      

Scott Dale: Ok Mike and welcome to WebhostUK LTD                     

Scott Dale: Have a great day Mike                

Mike Lee: Thank you

Webhost.uk.net Reviews on Uptime Performance and Server Status

Uptime Stats

Webhost.uk.net offers a service level agreement (SLA) guaranteeing 99.9% server uptime. SLA is an indicator of the confidence the company has in its ability to provide continuous and uninterrupted services. Webhost.uk.net is well equipped to handle site traffic. Since its founding in 2011, the company has had only few server outages of downtime.

Performance speed is always at usual levels and downtime is practically rare. Webhost.uk.net certainly offers good server reliability status among its competitors.

WebHost.uk.net Uptime Chart
WebHost.uk.net Uptime Chart

Uptime Stats – Target: 99.9%

October 2017 – 100%

September 2017 – 99.93%

August 2017 – 99.59%

July 2017 – 99.82%

June 2017 – 99.93%

May 2017 – 99.91%

April 2017 – 99.67%

March 2017 – 99.88%

February 2017 – 99.76%

January 2017 – 99.95%

WebHost.uk.net Uptime Stats
WebHost.uk.net Uptime Stats

WebHost.uk.net hosting company offers an uptime guarantee SLA of 99.9%. According to their own clients, they have a satisfied and reliable uptime guarantee. So I planned to test their company’s uptime stats just to assure myself. But before checking their uptime, I just want to tell you that it is impossible for a company to achieve its uptime target 24/7/365.

I gathered the data of this company’s uptime from January 2017 to October 2017. WebHost.uk.net achieved the given target in just 5 months and in remaining 5 months, it didn’t accomplish the target as shown in the above image. Overall average of WebHost.co.net is 99.85% which is satisfactory.

Note: I update this WebHost.uk.net uptime stats regularly, do bookmark this page if you are interested in checking their uptime performance again.

Server Response Speed Test

Well, when anyone wants to buy a hosting for their new site for long term then they have to keep many things in their mind like uptime performance, server speed, unlimited bandwidth & storage, free domain and so on. Same like other companies, WebHost.uk.net claims to provide a fast and speedy server response.

Therefore, I planned to test the server speed of one of my websites which is hosted on this company. I pinged my website by using 8 localities to check their speed. I found WebHost.uk.net company server speed as satisfactory as it comes out with a better rating of A.

WebHost.uk.net Server Speed
WebHost.uk.net Server Speed

Good and Bad of Webhost.uk.net

Good

  • Award winning customer service
  • Cheap shared hosting plans
  • Offer both Linux and Windows hosting
  • Wide number of hosting plans to choose from
  • Strong VPS services on a budget
  • Service level agreement
  • Tight WordPress integration

Bad

  • Bandwidth is limited on cheap shared hosting

Summary of Webhost.uk.net

Webhost.uk.net offers a great alternative to many “me too” competitors in the web hosting business. It offers a wide selection of plans to suit every budget and need. It has excellent customer service that will help you choose the plan best suited to your intended application. Award-winning customer service is another feature in the company’s cap.

Webhost.uk.net has provided reliable services ever since its inception and it can back up its claims with a service level agreement guaranteeing 99.9% uptime. All this ensures that Webhost.uk.net definitely gets a recommendation from me, especially for budget-minded users. For first-time website owners, Webhost.uk.net is a great choice, especially given the extensive customization options and the focus on usability and user friendliness.

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RatingRated 5 starsRated 4.5 starsRated 4.5 stars
Price$3.95/month$3.95/month£14.99/year
Criteria
  • Speed
    Editor: 98%
  • Uptime
    Editor: 98%
  • Pricing
    Editor: 95%
  • Support
    Editor: 99%
  • Speed
    Editor: 92%
  • Uptime
    Editor: 93%
  • Pricing
    Editor: 93%
  • Support
    Editor: 87%
  • Speed
    Editor: 90%
  • Uptime
    Editor: 90%
  • Pricing
    Editor: 95%
  • Support
    Editor: 95%

4 COMMENTS

  1. Billing Support Agent Rachel Davies has been extremely helpful, the rest of the company not so great, but if they can help make amends for the tech side, they try.

    I was a customer for over 6 years, noticed on my shared reseller package that the server went down more and more during past 3 years. My account has just been terminated by them because it got hacked whilst I was off sick. As a reseller this not only affected my company but my customers on this server too. So not very professional when it comes to that side of things.

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