Westhost Reviews 2022, WordPress Hosting and Customer Support

Westhost reviews
  • Editor Rating
  • Rated 3.5 stars
$2.99/month
  • 70%

  • Westhost
  • Reviewed by:
  • Published on:
  • Last modified: July 1, 2018
  • Speed
    Editor: 75%
  • Uptime
    Editor: 76%
  • Pricing
    Editor: 65%
  • Support
    Editor: 72%

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What is Westhost Hosting?

Westhost might not be a widely known brand in the web hosting business but they definitely command a sizeable presence. They have been delivering hosting services since 1998; a legacy player in the industry, Westhost has delivered competitive services for almost two decades.

It has a long list of steady users, but the business scenario has changed a lot in the recent years. There are a lot of competitors in the market now and pricing strategies are cutthroat. Can Westhost continue to make a mark in the 21st-century industry? Read the full review to find out.

Westhost Hosting hompage
Westhost Hosting homepage

Westhost Reviews on Hosting Plans and Services

Westhost does not offer services that are the most budget-friendly in the business. Its plans range fairly in the premium end of the spectrum. Being a legacy service provider, it can be taken as a mark of assurance in the level and quality of the services they provide that the company charges premium rates for its services.

However, in the age of cutthroat competition where there are a number of other services providers vying for your business, elevated prices can turn out to be a potential problem, especially since there are a lot of companies that offer adequate functionality and decent services on a budget. The market for premium services has shrunk rapidly as the number of budget-oriented brands has increased.

Westhost Reviews on Shared Hosting Plan

Westhost offers four tiers of shared hosting plans preconfigured for users of different needs. The Personal hosting plan offers 50GB storage space and 1000GB bandwidth, aimed at small websites and personal blogs that are intended to handle high volumes of traffic.

This plan does not come with free domains. The Preferred plan comes with 200GB storage, 2500GB bandwidth and one free domain along with complimentary setup services. This package is intended for niche business websites and small blogs or forums.

The business plan is aimed at people interested in hosting e-commerce websites and another essential enterprise website. On offer is unlimited storage space and bandwidth along with SSL security certificate for secure data transmissions between client machines and the server. This plan also comes with a free domain and setup services.

Westhost Shared Hosting Plan
Westhost Shared Hosting Plan

Westhost Reviews on VPS Hosting Plan

Westhost offers Cloud hosting as VPS plans for demanding users in three tiers of varying functionality. VPS1GB costs USD8 per month and offers 1GB of RAM, 25GB storage space, and 3TB. 

Westhost VPS Hosting
Westhost VPS Hosting

Westhost also offers dedicated hosting plans for clients with extreme demands or concern about data security. However, you do not get your choice of the server operating system, which is a major disadvantage especially because many cloud hosting and VPS providers offer this basic functionality. This is a huge oversight on the part of Westhost.

Westhost Reviews on WordPress Hosting

Westhost-Wordpress
Westhost-Wordpress

Westhost has full support for the WordPress content management system. WordPress is the premier and most widely used CMS and Westhosthas servers that are specially optimised to run WordPress websites.

You also get access to a huge number of free templates to help you design your site. You also get free automated data backups and strong malware protection that allow you run your website with total peace of mind. Westhost offers two paid WordPress plans.

The Primary plan at USD5.99 per months offers support for one domain and 10GB of storage space on high-performance SSDs. Bandwidth is unlimited but Westhost limits the number of visitors to your website, which for this plan is 25,000 per month.

25 emails are included with this plan along with CloudFlare CDN and 50 specially designed custom themes. The Pro plan offers, for USD7.99 per month, 1 domain name, 20GB of storage on high-speed SSD, 100000 monthly visitors, 50 emails, CDN services from CloudFlare. Both plans come with a 30-day money back guarantee for your peace of mind.

The WordPress hosting plan rolls out automatic updates and malware removal that does not interrupt regular site operation and the award-winning support team is available 365 days a year, 24 hours a day. WordPress hosting is specially optimised and hosting in a dedicated environment; this ensures excellent performance throughout.

Westhost WordPress Hosting
Westhost WordPress Hosting

 

Westhost Reviews on Support and Customer Service

Westhost has considerable customer support services. The technical staff is competent and are specially trained to handle queries of technical nature. Help is always at an arm’s reach, given that you can contact customer service and technical support 24×7 throughout the year. The award winning customer service is why Westhost is still alive and kicking for so many years of continuous operations.

Westhost Reviews on Uptime Performance and Server Status

Westhost servers offer good reliability and performance. Server outages were rare with very little downtime that might impact website traffic or usage patterns. Backed up with multiple layers of redundancies, Westhost servers offer reliable and speed performance all year round. All plans offered by Westhost have CDN and anti-DDOS attack systems by CloudFlare, ensuring operations remain uninterrupted no matter what.

Good and Bad of Westhost

Good

  • Robust web hosting services
  • Lots of pre-configured packages to suit every need
  • Good security services
  • Well-made and polished control and administrative panels
  • Reliable services

Bad

  • Expensive
  • Customer service only adequate

Summary of Westhost

Westhost is a company that has been providing reliable website hosting services since 1998. The internet has evolved a lot since then and the company is one of the lucky few who have managed to keep pace.

It offers a wide number of plans to suit every need, from the very basic to resource-intensive applications. The company offers good service spread with its preconfigured plans for a full-featured experience.

While its rates are on the higher side, it does not offer any additional services to justify the additional cost. That being said, robust security and reliable performance are reason enough to choose Westhost as a web hosting service provider.

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Criteria
  • Speed
    Editor: 98%
  • Uptime
    Editor: 98%
  • Pricing
    Editor: 95%
  • Support
    Editor: 99%
  • Speed
    Editor: 92%
  • Uptime
    Editor: 93%
  • Pricing
    Editor: 93%
  • Support
    Editor: 87%
  • Speed
    Editor: 75%
  • Uptime
    Editor: 76%
  • Pricing
    Editor: 65%
  • Support
    Editor: 72%

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